Since 1931, The Polack Corporation has practiced a commitment to deliver the utmost in service to our customers. It has always been our goal to provide world-class care to the business people who trust us as their partner in business technology. We always welcome feedback from our valued customers – here are some communications that we’ve received recently.

We have been a proud customer of the Polack Corporation for 15 years. With their timely, expert service of our copy machines and amazing customer service we plan to continue our business with them for many more years to come.
Andrea, Crawford Contracting, Inc.
The Team at Polack Corp is connected and ambitious! We are relatively new clients and have enjoyed the ease from step 1 through today. Communication is excellent and follow-up is exceptional. We look forward to expanding our services as our own company grows, thanks Team Polack!
Patrick Smith, Owner, Allied Hearing, Mount Pleasant and Alma
“Gave Polack a chance in the detriment of a major market share holder competitor.
It was a very good decision. They proved to be better at the service they provide.
Family owned business etiquette really shows. The service tech was always knowledgeable, effective and efficient”.
Alex Cernau, Systems Administrator, CRW Plastics USA
Dear Michael and The Polack Corporation, I am writing you this letter expressing our appreciation to you and your firm for your continued faithful service supporting our church’s ministry here at Plymouth Congregational Church through our delightful copier! Often we go on with our ministries with no thought or consideration of people or businesses such as yourself and your company who give so much to make sure our work is timely and meaningful while at the same time affordable. I know it is just a copier but the machine has become so much more than that for us allowing us to be more efficient while at the same time continue with our highest quality output for our service bulletins, monthly newsletters, and periodic reports in addition to the ‘simple’ copies. In the parable recorded in Matthew 25:21 as an indication of what Jesus is looking for in Servants, as well as the promise of reward: “His master replied, ‘Well done, good and faithful servant! You have been faithful with a few things; I will put you in charge of many things. Come and share your master’s happiness!’ ” “O God, help us to be masters of ourselves that we may be servants of others.” —Sir Alec Paterson, Leadership, Vol. 1, no. 2. Again, thank you for yours and your company’s faithful and continued service to our missions and ministries here at Plymouth Congregational Church as we continue to build up the Kingdom of God.
Pastor Bob Higle, Senior Minister, Plymouth Congregational Church
“Being a new administrative assistant at Holt Baptist Church, I had questions about the operation of the printer/copier that was serviced by Polack. On my first call the representative took time to troubleshoot with me and solved my problem. She was very knowledgeable, making sure my questions were answered. In subsequent calls for service they responded the same day never leaving us to struggle without a printer/copier. I appreciate and have confidence in this company.”
Mary Hayes, Administrative Assistant, Holt Baptist Church
Polack Corporation began providing service for our existing copier in December 2003 after the company that had provided service suddenly went out of business. We are glad that we found Polack Corporation and all the good people that work for them. They kept our existing equipment running for years, and when it was time to replace, they invited us into their showroom to learn about the current copiers and all the extra functions they include.

We purchased a new color copier in 2009 that also serves as a fax, printer, scanner, and has email capabilities. It meets all of our printing/copying needs, and even notifies Polack Corp. when it is low on toner. Polack Corp. sends and email to us when a supply is low, and we just confirm that we need it. How easy is that?!?

When we do need service, usually due to normal use, Polack Corp. is quick to respond, especially if the machine is inoperable. The maintenance contract is definitely worth the investment for the service that they provide. We highly recommend the Polack Corporation to anyone seeking an expert in office technology.

Jane M. Smith, Comptroller, Hager Fox Heating & Air Conditioning Co.
We at Royal Scot Golf & Bowl have been with the Polack Corp. since 1999. We have purchased several copiers and fax machines over those years. We have leased the last several copiers as they offer a great program which keeps us always at the top of technology. We very much appreciate the customer service and support they have always given us. It’s nice to have a great local company taking care of our copy and fax needs.
Paul and Roxane Kwiecien, Royal Scot Golf & Bowl
The Polack Corporation has been doing business with us since 1964, back when it was a three-person operation, and they’ve always been knowledgeable, conscientious and straight. Obviously we’re received outstanding service or I wouldn’t still be with them today. They’re honest and fair. That’s why I am a loyal customer.
John Keel, President , Rathbun Insurance Agency, Lansing MI
From Sales to Support and Staff, the folks at The Polack Corporation are always professional and personable. We are a small office and can’t afford redundant equipment. We rely on Polack to keep our Savin Copier/Scanner/Fax running and in seven years they haven’t let us down yet.
Thanks to you all,

Mike Sprague, Office Manager , Dr. Janet Sprague D.O. PC